Cookie Policy

The websites of NOS group companies, some of their applications, and online services may use cookies to improve user navigation across the various company websites, making it simpler and faster, enabling a more interesting and dynamic browsing experience, and, in an aggregated manner, to better understand users' preferences, interests, and behaviors. For example, on certain websites, the user can select a background or a city, and this preference will be remembered in subsequent visits.

If you do not wish to use cookies, you can still browse the NOS websites, although some features may no longer exist or have limitations in performance. To learn how to limit the use of cookies, refer to the instructions in point 3.

2. What types of cookies do we use

The cookies present on websites, applications, and online services fall into the following categories:

Essential cookies for service provision

Cookies that allow the use of websites, applications, and their functionalities. For example, services like the shopping cart or access to your customer area cannot be provided without these cookies. These cookies do not collect information that identifies the user since all collected information is aggregated and processed anonymously, nor do they allow monitoring of users' browsing activity on websites other than NOS's.

Service analysis cookies

Cookies that collect information about how NOS websites, applications, and services are used, such as which websites are visited the most. This information can be used to help NOS improve its websites, applications, and services and make them easier to use. These cookies also allow knowing whether visits to NOS websites and applications resulted from NOS-promoted campaigns or if those visits are related to the purchase of a product or service. These cookies do not collect information that identifies the user since all collected information is aggregated and processed anonymously, nor do they allow monitoring of users' browsing activity on websites other than NOS's.

Personalization cookies

Cookies that allow NOS websites, applications, and services to recognize user choices when using our services. For example, when accessing the first page of the website, these cookies allow identifying whether a version for individuals or a version for companies should be presented. They can also be used to know which highlights or promotions have already been presented to the user, avoiding the presentation of repeated highlights or promotions. These cookies do not allow monitoring of users' browsing activity on websites other than those of NOS group companies.

Cookies de publicidade

Cookies used by companies external to NOS, allowing the presentation of ads to users based on their interests, including the possibility of limiting the number of times a certain ad is displayed. The presentation of NOS advertising based on users' interests implies that information related to users' manifested interests through the contents of NOS websites, applications, and services is included. It also means that we will present offers or promotions that we consider to correspond to users' interests and to improve how we respond to their needs. .

Third-Party Cookies

Primary cookies originate from the same domain as the visited website or application (in this case, www.woo.pt).

Third-party cookies originate from a different domain than the visited website. For example, when a user visits our website, we may link to a website of another company - such as their social media account or a YouTube video on our page. When, for example, the user "Likes" a product or service presented on our website on Facebook or Instagram, these social media platforms may place cookies on the user's browser. NOS does not control the use of these cookies, and therefore, we advise the user to consult the respective websites to understand how such cookies are used and how they can be managed.

It may happen that products or services from NOS group companies that use a different domain name may also place cookies on our website or application to display ads or pages from other companies within the NOS group that may be of interest to you.

    3. Managing cookies in various browsers

    To disable cookies in your browser, you can refer to the links below. Considering the large number of browsers and their respective versions, these instructions are not exhaustive. You can also consult the specific help pages of your browser or a generic page on this topic.

    All about cookies: http://www.aboutcookies.org/default.aspx?page=1

    Firefox:

    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

    Chrome:

    https://support.google.com/chrome/answer/95647?hl=pt

    Internet explorer:

    http://windows.microsoft.com/pt-pt/internet-explorer/delete-manage-cookies#ie=ie-10